Privacy Policy
Hanuto LLC ("we," "our," or "us") operates the Append macOS application ("Append" or "the App"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By downloading or using Append, you agree to the practices described in this policy.
1. Who We Are
Hanuto LLC is a software company based in Minnesota, USA. You can contact us at hello@getappend.com.
2. Information We Collect
Append collects a limited amount of technical data for the purpose of license validation and understanding how the App is being used. Specifically, when you activate a license key or launch the App, we record:
- License key – to verify that your copy of Append is legitimate
- Hardware UUID – a unique identifier assigned to your Mac by Apple, used to associate activations with a specific device (anonymous; it does not identify you personally)
- macOS version – the version of macOS running on your device
- App version and build number – the version of Append you are running
- Timestamp – the date and time the event occurred
- Event type – whether the event was an activation or a launch
If you contact us through our website, we also collect your name, email address, IP address, and the contents of your message. This information is used solely to respond to your inquiry and to protect against spam and abuse.
When you visit our website, we also collect certain technical information automatically through a third-party analytics tool (LogRocket). This includes your IP address, browser type and version, operating system, referring URL, pages visited, viewport size, and session performance data such as page load times. This data is collected to help us understand how our website is used and to identify technical issues. It does not include recordings of your screen or keystrokes.
We do not collect your physical address, payment information, or the content of your notes.
3. How We Use This Information
We use the information described above solely to:
- Validate license keys and prevent unauthorized use
- Understand which versions of macOS and Append are in active use, so we can make informed development decisions
- Detect and investigate potential abuse of license keys
- Understand how our website is used and identify technical issues
- Respond to inquiries submitted through our website
We do not sell, rent, or share this information with third parties for marketing or advertising purposes.
4. How We Store This Information
Telemetry data is stored in secure cloud storage provided by Google, accessible only to Hanuto LLC. Website analytics data is stored by LogRocket. All data is transmitted over HTTPS. We retain this data for as long as reasonably necessary for the purposes described above.
5. Your Notes and Local Data
Your notes are stored locally on your Mac in a folder you choose. We do not have access to your notes, and your note content is never transmitted to our servers or any third party.
6. Third-Party Services
We use Google services to store and process certain technical data related to app license validation. Google's privacy practices are described at policies.google.com/privacy.
We use LogRocket to collect analytics data on our website. LogRocket may collect your IP address, browser and device information, pages visited, and technical performance data. LogRocket acts as a data processor on our behalf and is prohibited from using this data for its own purposes. We do not use LogRocket's session recording or keystroke capture features. LogRocket's privacy policy is available at logrocket.com/privacy.
We do not use any advertising networks or data brokers.
7. Information for Users in the European Union (GDPR)
If you are located in the European Union or European Economic Area, the following applies to you under the General Data Protection Regulation (GDPR):
- Legal basis for processing: We process the data described in Section 2 on the basis of our legitimate interest in operating a functional and secure software product (Article 6(1)(f) GDPR).
- Data controller: Hanuto LLC, Minnesota, USA.
- Sub-processors: Data may be processed by Google (telemetry storage) and LogRocket (website analytics), both of which may store data outside the EU. Google participates in the EU-U.S. Data Privacy Framework. LogRocket's data practices are described at logrocket.com/privacy.
- Your rights: You have the right to access, correct, or request deletion of the personal data we hold about you. You also have the right to object to processing and to lodge a complaint with your local supervisory authority. To exercise these rights, contact us at hello@getappend.com.
8. Children's Privacy
Append is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted at this URL with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
hello@getappend.com
Hanuto LLC, Minnesota, USA